Cancellation policies
The new cancellation policies have become more flexible by booking directly with the hotel.
If we receive a late cancellation and we manage to re-booked the room covering the cancellation period, or if you have to cancel for health reasons, you will not lose the deposit paid, but you will receive a credit (voucher) for your next stay. Below all the advantages and more details.
If we receive a late cancellation and we manage to re-booked the room covering the cancellation period, or if you have to cancel for health reasons, you will not lose the deposit paid, but you will receive a credit (voucher) for your next stay. Below all the advantages and more details.
The cancellation policy is more flexible if you book directly on this official hotel website and depends on the period booked. A deposit is required for stays during the months of June, July, August or the first weeks of September, unless otherwise agreed by the hotel. A deposit will be required as a confirmation of the reservation, without the withdrawal from the card given as guarantee by booking directly from our site - except in the case of different requests by the customer or if the stay is imminent -.
• April-May: Free cancellation up to 5 days before arrival
• June: Free cancellation up to 10 days before arrival
• July: free cancellation up to 14 days before arrival
• August to September 15th: You will not lose the deposit if you cancel the booking up to 21 days before the expected arrival date.
• From September 15th: Free cancellation up to 5 days before arrival.
In case of free cancellation, the costs of bank services will be charged to the customer.
• In case of cancellation/changes beyond the terms, or numerous write off, the hotel may withhold the deposit.
• According to availability and in some off-season periods, the hotel will only requires a Mastercard or Visa credit card (not a prepaid card) to guarantee the reservation: you will pay everything directly at the hotel, without deposit.
• If after a late cancellation we will manage to re-rent the room covering the cancellation period, or if you cancel the reservation for health reason, we will give you your deposit in the form of a holiday voucher for your next stay.
• Special rates / special price/ Last minute or prepaid offers available online require a non-refundable prepayment and can only be booked online on our website www.hotel-majestic.net
• The flexible conditions, the payment of the deposit by bank transfer and all the conditions written on our site, are valid only for direct bookings, and do not concern bookings made through agents, intermediaries or travel agencies (Booking.com/ Trivago / Hotels / Your / etc ...)
• Insurance: In case of late cancellation, if you want an insurance, we recommend you to take out an external insurance or contact your personal insurer and to note that the hotel will not act as an intermediary. Here is a link of an online travel insurance: https://www.axa-schengen.com/en/travel-insurance-schengen
Important! The insurance is normally stipulated after receiving a booking confirmation from our office, which will be sent to the customer after obtaining the required deposit or payment. Insurance it is optional but we recommend it for family with children of guests with special needs.
For any questions please contact us per mail: info@hotel-majestic.net
• April-May: Free cancellation up to 5 days before arrival
• June: Free cancellation up to 10 days before arrival
• July: free cancellation up to 14 days before arrival
• August to September 15th: You will not lose the deposit if you cancel the booking up to 21 days before the expected arrival date.
• From September 15th: Free cancellation up to 5 days before arrival.
In case of free cancellation, the costs of bank services will be charged to the customer.
• In case of cancellation/changes beyond the terms, or numerous write off, the hotel may withhold the deposit.
• According to availability and in some off-season periods, the hotel will only requires a Mastercard or Visa credit card (not a prepaid card) to guarantee the reservation: you will pay everything directly at the hotel, without deposit.
• If after a late cancellation we will manage to re-rent the room covering the cancellation period, or if you cancel the reservation for health reason, we will give you your deposit in the form of a holiday voucher for your next stay.
• Special rates / special price/ Last minute or prepaid offers available online require a non-refundable prepayment and can only be booked online on our website www.hotel-majestic.net
• The flexible conditions, the payment of the deposit by bank transfer and all the conditions written on our site, are valid only for direct bookings, and do not concern bookings made through agents, intermediaries or travel agencies (Booking.com/ Trivago / Hotels / Your / etc ...)
• Insurance: In case of late cancellation, if you want an insurance, we recommend you to take out an external insurance or contact your personal insurer and to note that the hotel will not act as an intermediary. Here is a link of an online travel insurance: https://www.axa-schengen.com/en/travel-insurance-schengen
Important! The insurance is normally stipulated after receiving a booking confirmation from our office, which will be sent to the customer after obtaining the required deposit or payment. Insurance it is optional but we recommend it for family with children of guests with special needs.
For any questions please contact us per mail: info@hotel-majestic.net