New cancellation policies
• From September: free cancellation up to 5 days before arrival. The hotel only requires a Mastercard or Visa credit card (not a prepaid card) as a guarantee of booking: you will pay everything directly at the hotel, without a deposit
• If we manage to re-let the room or there is a medical emergency you will not lose the deposit:
you can receive a voucher for a later stay or be reimbursed (minus expenses)
• The special prepaid rates available online require non-refundable payment in advance.